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Written by Fred Mills
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Friday, 06 November 2009 13:35 |
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2 Days
Perhaps THE Most important Skill for a Manager to have is to be proficient in influencing others. Managers need to influence in a ‘360-degree manner’ that is, able to influence the Board, Senior Management, Peers, Owners, Customers and their own teams. Strategic Influencing Skills goes beyond the need for a high level of interpersonal skills. These of course form the foundation on which to build, but this event focuses particularly on the need to understand core business drivers, identify key players and their objectives, and to manage a complex timetable of 'progressive influencing'.
Managers have a greater responsibility to communicate than ever before, but are they getting any better at it?
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Written by Fred Mills
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Friday, 06 November 2009 13:30 |
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There was a time when having a good product and offering it to the market at a fair price was enough to ensure sales and prosperity; those days often seem like a very distant memory now.
These days it seems the customer is all powerful, commercial procurement departments and supply chain managers are equipped with great detail about competitive offerings (often on a global scale). Many companies are finding themselves increasingly commoditized; many believe that price is the only differentiator!
This workshop seeks to redress the balance. Espousing the concepts and techniques involved in communicating the true value of our offering and not just its features and price, this workshop offers sales professionals a chance to use proven tools and methodologies to uncover hidden or lost value and to present the customer with a clear and compelling value proposition, one that brings enormous benefits to the customer but also which fairly rewards the activities of the seller; a win-win scenario where solutions are sold and profit is earned.
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Last Updated on Friday, 06 November 2009 13:34 |
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Interviewing and Selection Skills |
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Written by Fred Mills
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Friday, 06 November 2009 12:56 |
Interviewing and Selection Skills - 2 Days
As Jim Collins says in his best-selling book “Good to Great” the primary difference between companies that are Great (as opposed to (merely) good) is ‘getting the right people on the bus’. Poor Interviewing and selection skills result in poor hiring decisions - ultimately the biggest waste of time, money and management resource in the western commercial world today.
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Last Updated on Friday, 06 November 2009 13:40 |
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Communication Skills for Managers |
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Written by Fred Mills
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Friday, 06 November 2009 13:26 |
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If Management is about nothing else, it is about communication. The modern manager has to get more done with less resource, to a higher standard in less time. Today’s manager has to deal with dizzying levels of ambiguity and must juggle many tasks and priorities. To get all of this done through the efforts of others requires hugely competent skills in Communication - this is our subject on this workshop. This is a practical day filled with exercises, games and discussion which will give you skills to handle difficult and tricky situations and give you more choice in the way you communicate with others.
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Written by Fred Mills
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Friday, 06 November 2009 12:47 |
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Performance Management and Appraisal Skills 2 Days
For the people already on the team it is essential that there exists a clear methodology of Managing, Directing and DRiving Performance. Most big companies have such systems in place but the actual skills required to make such systems work as desired are often lacking. This Workshop uses elements of communications skills, Neuro-Linguistic Programming, Active Listening, the Skills of Persuasion and Performance Coaching to give learners a comprehensive system, process and skill-set to drive performance in the organisation.
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